Company Name: Del Condominium Rentals 
Position:
 Receptionist

Job Classification: Full-time 
Salary:
Up to $52,000 a year 
Shifts & Schedule:
8-hour shifts Monday to Friday 

About Del Condominium Rentals  

Del Condominium Rentals (DCRI), a division of The Tridel Group of Companies, is the largest and most recognized rental property management provider in the Greater Toronto Area. Del Condominium is the leading GTA-based property management company providing services and expertise to owners/investors of condominium residences and their tenants. At DCRI, we offer peace of mind to homeowners through our reliable rental management solutions including leasing, tenant services, accounting, and maintenance & repair. We pride ourselves on quick problem resolution and maximizing homeowner revenues. 
About the Role
 

Our growing organization is looking for a skilled and personable Receptionist to join our dynamic team. The ideal candidate will greet visitors, answer, and direct calls, manage inquiries, and perform various administrative tasks to ensure the smooth flow of daily operations. Additionally, the Receptionist will contribute to maintaining a professional and organized front desk area, enhancing the overall efficiency and hospitality of the organization. Do you have a passion for delivering exceptional customer service? If so, this role could be the right fit for you! 

 

Key Responsibilities 


·      Answer incoming calls and efficiently and forward them to respective staff members

·      Manage incoming and outgoing mail, parcels, and provide assistance with courier services. 

·      Email monthly reports to the accounting department. 

·      Receive and distribute incoming mail/faxes, including renewal documents. 

·      Maintain an activity log of suite keys. 

·      Verify leases received via the front desk for all required signatures. 

·      Send greeting cards for team signatures (e.g., birthdays, congratulations, sympathy). 

·      Act as the Designated Fire Warden. 

·      Assist in administering N1 and N2 renewals.  

·      Assign Zendesk tickets to Customer Service Specialists based on priority, ensuring timely and efficient issue resolution.

·      Accept and record all cheques, money orders/drafts via mail, in person, courier, or drop box. 

·      Accept late payments from tenants and coordinate with the Legal department.

·      Provide administrative support administrative support for customer service for customer service duties as needed. 

·      Perform filing tasks as required.

·      Forward owner's mail and update the Owner's Mail Log. 

·      Keep office and kitchen supplies well-stocked, ensure cleanliness of kitchen areas and proper functioning of dishwashers and coffee machines. 

·      Ad hoc tasks as required to meet business needs. 

 

 Qualifications: 

·      3+ years of receptionist/administrative assistant experience. 

·      Previous experience in the hospitality industry is considered an asset. 

·      Exceptional customer service and communication skills. 

·      Ability to handle multiple tasks efficiently in a fast-paced environment. 

·      Strong attention to detail and problem-solving skills.

·      Proficiency in Microsoft Office Suite and Microsoft Teams. 


Why join Del Condominium Rentals? 


The success of Del Condominium Rentals, Inc. can be attributed to the dedicated individuals who form our team. We are committed to achieving excellence, recognizing that our achievements not only depend on our product and service, but more importantly, on the individual contributions of each team member. We promote a healthy work-life balance by providing a flexible working environment and a comprehensive compensation package. In addition, we offer convenient onsite parking and maintain a casual dress code. We engage with our employees and encourage team building through the company events.


Benefits 

·      Casual dress

·      Company events 

·      Dental care 

·      Disability insurance 

·      Employee assistance program 

·      Extended health care 

·      Life insurance 

·      On-site parking 

·      Paid time off 

·      Vision care 

·      Supplemental pay types - Bonus pay 


Supporting Inclusion & Belonging

 

 Del Condominium Rentals, Inc. is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.


Interested in the position? 

 

Please send your resume to impact@tridel.com with the subject: Receptionist