Meet Our PDI Specialist


We are looking for a Pre-Delivery Inspection Specialist (the “PDI Specialist”) to join our Customer Care team. The PDI Specialist will be responsible for conducting in-suite & common area inspections prior to Homeowner’s orientation. The PDI Specialist will ensure accuracy of installation of suite finishes and execution of all upgrades.


This role reports directly to the Manager, Quality Assurance, Customer Care and will also work closely with teammates within Customer Care, Construction & Property Management.


The main responsibilities of our PDI Specialist will include:

·        Working with the Customer Care Team in equipping the site Customer Care Office with tools required to conduct accurate inspections such as finalized architectural and electrical floor plans, suite standard features and finishes list.

·        Cataloguing and gaining a familiarization with all standard selections and finishes, inspecting all suites for accuracy of finished installation and reports all discrepancies to on-site construction.

·        Working with approved Purchase Agreements & inspecting all suites for accuracy of completion. Reports all discrepancies to on site Customer Care & Construction teams.

·        Conduct in-suite & common element inspections prior to Homeowner’s orientation and occupancy, ensuring accuracy of finishes and any upgrade options. Inspections to be carried out throughout the entire project. Making note of warranty issues in coordination with the Customer Care Team Lead. Reporting discrepancies to Construction in a timely manner.

·        Prior to the Homeowners orientation, supporting in the confirmation of completion for discrepancies reported to Construction.

·        Will have a complete and comprehensive knowledge of the Home Orientation process including but not exclusive to the suite’s mechanical functions, explanation of operations, and warranty periods and care requirements.

·        Possessing complete knowledge of the Homeowners expectations while conducting inspections accordingly

·        Prepare the suite for closing by supporting teammates in confirming readiness, providing green gifts & suite packages.


About Our Next PDI Specialist  


Our PDI Specialist is an individual who has a positive, professional, and upbeat attitude with a passion for quality. They are an outstanding communicator, who focuses on anticipating the needs of customers and addressing issues before they become concerns. They have an outgoing personality, with strong oral and written communication. Most importantly, the PDI specialist is someone that has a keen eye for quality, demonstrates initiative, thrives in a fast-paced, multi-tasked environment, and demonstrates a strong drive towards continual improvement.

·        Understands general health & safety and environmental regulations

·        Background & experience with inspections under the discipline of quality control

·        Knowledge and hands-on experience with construction finishing within the new home construction industry

·        Knowledge of Ontario Building Standards & Tarion


About Tridel


Tridel® is Canada’s leading developer and builder of condominium residences with more than 85 years of homebuilding experience. To date, the Tridel Group of Companies is responsible for producing over 87,000 homes. Tridel is determined to develop condominium communities that meet the needs of today’s homeowners while safeguarding the well-being of future generations. The company is working to meet this goal by focusing on innovation including environmentally sustainable design, performance in construction and corporate stewardship.

Tridel is committed to building the highest quality condominiums possible and has won virtually every award in the industry for design, customer service, sales, marketing, and construction excellence. Tridel looks forward to continuing the long, proud history of award-winning excellence with over 20 new condominium communities currently under development in the Greater Toronto Area.


Our Inclusive Workplace


Tridel is committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons who self identify as Indigenous (First Nations, Métis or Inuit) to apply.

Tridel is committed to providing accommodation for disabilities during the recruitment and selection process upon request. If an applicant requests accommodation, Talent Development will consult with them to make arrangements to accommodate their needs.
 We advise new hires of our policies for accommodations.



Interested in the position? Please send your resume and cover letter indicating why this is a perfect role for you to with the subject: PDI Specialist.


Employment Opportunities