Meet Our PDI Specialist
We are looking for a Pre-Delivery
Inspection Specialist (the “PDI Specialist”) to join our Customer Care
team. The PDI Specialist will be responsible for conducting in-suite & common
area inspections prior to Homeowner’s orientation. The PDI Specialist will
ensure accuracy of installation of suite finishes and execution of all
This role reports directly to the
Manager, Quality Assurance, Customer Care and will also work closely with
teammates within Customer Care, Construction & Property Management.
The main responsibilities of our PDI
Specialist will include:
Working with the Customer Care Team in
equipping the site Customer Care Office with tools required to conduct accurate
inspections such as finalized architectural and electrical floor plans, suite
standard features and finishes list.
Cataloguing and gaining a
familiarization with all standard selections and finishes, inspecting all
suites for accuracy of finished installation and reports all discrepancies to
Working with approved Purchase
Agreements & inspecting all suites for accuracy of completion. Reports all
discrepancies to on site Customer Care & Construction teams.
Conduct in-suite & common element
inspections prior to Homeowner’s orientation and occupancy, ensuring accuracy
of finishes and any upgrade options. Inspections to be carried out throughout
the entire project. Making note of warranty issues in coordination with the
Customer Care Team Lead. Reporting discrepancies to Construction in a timely
Prior to the Homeowners orientation,
supporting in the confirmation of completion for discrepancies reported to
Will have a complete and comprehensive
knowledge of the Home Orientation process including but not exclusive to the
suite’s mechanical functions, explanation of operations, and warranty periods
and care requirements.
Possessing complete knowledge of the
Homeowners expectations while conducting inspections accordingly
Prepare the suite for closing by
supporting teammates in confirming readiness, providing green gifts & suite
About Our Next PDI Specialist
Our PDI Specialist is an individual who
has a positive, professional, and upbeat attitude with a passion for quality.
They are an outstanding communicator, who focuses on anticipating the needs of
customers and addressing issues before they become concerns. They have an
outgoing personality, with strong oral and written communication. Most
importantly, the PDI specialist is someone that has a keen eye for quality, demonstrates
initiative, thrives in a fast-paced, multi-tasked environment, and demonstrates
a strong drive towards continual improvement.
Understands general health & safety
and environmental regulations
Background & experience with
inspections under the discipline of quality control
Knowledge and hands-on experience with
construction finishing within the new home construction industry
Knowledge of Ontario Building Standards
Tridel® is Canada’s leading developer
and builder of condominium residences with more than 85 years of homebuilding
experience. To date, the Tridel Group of Companies is responsible for producing
over 87,000 homes. Tridel is determined to develop condominium communities that
meet the needs of today’s homeowners while safeguarding the well-being of
future generations. The company is working to meet this goal by focusing on
innovation including environmentally sustainable design, performance in
construction and corporate stewardship.
Tridel is committed to building the
highest quality condominiums possible and has won virtually every award in the
industry for design, customer service, sales, marketing, and construction
excellence. Tridel looks forward to continuing the long, proud history of
award-winning excellence with over 20 new condominium communities currently
under development in the Greater Toronto Area.
Tridel is committed to
employment equity. We encourage all people, including women, visible
minorities, persons with disabilities and persons who self identify as
Indigenous (First Nations, Métis or Inuit) to apply.
Tridel is committed to providing accommodation for disabilities during the
recruitment and selection process upon request. If an applicant requests
accommodation, Talent Development will consult with them to make arrangements
to accommodate their needs. We
advise new hires of our policies for accommodations.
Interested in the
send your resume and cover letter indicating why this is a perfect role for you
to email@example.com with the subject: PDI Specialist.