Receptionist, DCRI – Tridel Community Worx

Company Name: Del Condominium Rentals
Position: Receptionist
Job Type: Full-time

Join Del Condominium Rentals: Building Communities, Growing Careers

Come Build Your Future with Us

Although our brand is well known, our strength comes from the talented individuals who make up our company. Our employees are passionate and driven and work collectively to develop some of the largest and most complex projects within the Greater Toronto Area.

We recognize our employees are the key to our success and we invest in creating a strong corporate culture that promotes:

· Professional development opportunities,

· A diverse and robust suite of benefits and perks,

· Social and sustainable impact within our company and in the communities we build, and much more.

As a Del Condominium Rentals employee, you are contributing to our purpose, standard of excellence, and building homes for people today and the generations of tomorrow.

Who We Are

Del Condominium Rentals, a division of the Tridel Group of Companies, is the largest and most recognized rental property management provider in the Greater Toronto Area. Del Condominium Rentals is the leading GTA-based property management company providing services and expertise to owners / investors of condominium residences as well as their tenants. At Del Condominium Rentals, we offer peace of mind to homeowners through our reliable rental management solutions including leasing, tenant services, accounting, and maintenance & repair. We pride ourselves on quick problem resolution and maximizing homeowner revenues.

The Role

Our growing organization is looking for a skilled and personable Receptionist to join our dynamic team. The ideal candidate must be willing to commute to our office in North York, ON, 5 days a week (Monday to Friday). The receptionist will greet visitors, answer and direct calls, manage inquiries, and perform various administrative tasks to ensure the smooth flow of daily operations. Additionally, the Receptionist will contribute to maintaining a professional and organized front desk area, enhancing the overall efficiency and hospitality of the organization. Do you have a passion for delivering exceptional customer service? If so, this role could be the right fit for you!

What You’ll Be Doing

· Answer incoming calls and efficiently forward them to the respective staff members.

· Manage incoming and outgoing mail, parcels, and provide assistance with courier services.

· Email monthly reports to the accounting department.

· Receive and distribute incoming mail/faxes, including renewal documents.

· Maintain an activity log of suite keys.

· Verify leases received via the front desk for all required signatures.

· Send greeting cards for team signatures (e.g., birthdays, congratulations, sympathy).

· Act as the Designated Fire Warden.

· Assist in administering N1 and N2 renewals.

· Assign Zendesk tickets to Customer Service Specialists based on priority, ensuring timely and efficient issue resolution.

· Accept and record all cheques, money orders/drafts via mail, in person, courier, or drop box.

· Accept late payments from tenants and coordinate with the Legal department.

· Provide administrative support for customer service duties as needed.

· Perform filing tasks as required.

· Forward owner's mail and update the Owner's Mail Log.

· Keep office and kitchen supplies well-stocked, ensure cleanliness of kitchen areas and proper functioning of dishwashers and coffee machines.

· Ad hoc tasks as required to meet business needs.

Who You Are

· 3+ years of receptionist/administrative assistant experience.

· Previous experience in the hospitality industry is considered an asset.

· Exceptional customer service and communication skills.

· Ability to handle multiple tasks efficiently in a fast-paced environment.

· Strong attention to detail and problem-solving skills.

· Proficiency in Microsoft Office Suite and Microsoft Teams.

Supporting Inclusion & Belonging

Tridel is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential. We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills. As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities. We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request. If you require accommodation at any stage of the recruitment process, please email your request to recruitmentaccommodations@tridel.com. All information received will be handled in strict confidence.

As part of Tridel Group of Companies’ recruitment and selection process, we utilize Artificial Intelligence (AI) for candidate screening.

Interested in the position? Please send your resume to impact@tridel.con with the subject: Receptionist, DCRI.

Please note that Tridel Community Worx is a dedicated platform for residents of communities involved in Tridel's Community Economic Development (CED) or Community Benefit Programs. If you are not a resident of these communities, please apply directly through the Del Condominium Rentals Careers page.