Company Name: Tridel

Position: Service Technician

Job Type: Full-time


About Tridel

Over eight decades of construction and the creation of 87,000 homes has taught us a thing or two about building communities and creating consumer relationships. We like to think of ourselves as 85 years young because, despite our long and proud history, we are always looking to improve, grow, and innovate. At Tridel, to be and remain the market leader, it takes teammates that view their work as more than just a career. We build homes and beautiful, safe, healthy sustaining communities where the genuine care and outstanding experience of our customers is our greatest mission.

 

Meet Our Next Service Technician

 

We are looking for a Service Technician to join our Customer Care team. The Service Technician is responsible for completing work orders and service calls while working with clients, Property Management, and trades. The Service Technician is responsible for general troubleshooting/ diagnosis and repairs including drywall repair, minor fixture & millwork repair, painting, caulking, minor flooring, grouting and minor plumbing.

 

This role reports directly to the Manager, Quality Assurance & Warranty, Customer Care Home Orientation and will working closely with our Customer Care Team and Management to complete our client’s requests.

 

The main responsibilities of the Service Technician will be to: 


·        Perform hands-on broad range of repairs in a timely, professional, and safe manner

·        Communicate proficiently and professionally with the Supervisor, Co-workers, Clients, and trades

·        Review work orders and execute required tasks accordingly

·        Document service notes, material & trade requirements and provide status updates for all work orders

·        Accurately complete repairs and submit completed work orders

·        Practice safe and professional driving habits when traveling in company or personal vehicles

·        Ensure all safety procedures are followed on a daily basis

·        Perform other related duties as required

·        Conduct Homeowner Orientations (PDI) as required

 

About Our Service Technician

 

Our Service Technician is someone that has strong troubleshooting abilities and is highly capable in applying effective hands-on solutions. They have outstanding customer service skills, exceeding customers’ expectations, and strong time-management skills with an ability to work both independently and as a member of a larger service technician team.

 

·        Demonstrated handyman experience completing repairs

·        Personal vehicle, valid driver’s license, and good driving record

·        Daily travel between various client locations may be required

·        Evenings and weekends as required

 

Our Inclusive Workplace

 

Tridel is committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons who self identify as Indigenous (First Nations, Métis or Inuit) to apply.


Tridel is committed to providing accommodation for disabilities during the recruitment and selection process upon request. If an applicant requests accommodation, Talent Development will consult with them to make arrangements to accommodate their needs.

 

We advise new hires of our policies for accommodations.


Interested in the position? Please send your resume to csr@tridel.com with the subject: Service Technician.